The Open University of Hong Kong
Established by the HK Goverment in 1989
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Visitor Survey
We would like to gather your feedback and comments on the website with a view to further improvement in the future. Please take few minutes to answer the questions below.
  

The survey is conducted online and your individual feedback will be kept confidential. If necessary, the results will be released only in aggregate form.
(We are not using any cookies to collect your personal data in the process)

Please click the appropriate choices below.

Q1. How often do you visit the OUHK website?
 
Nearly everyday
Often (e.g. 2-3 times a week)
Sometimes (e.g. 2-3 times a month)
Rarely (e.g. less than once a month)
Q2.

Which is your main purpose(s) of using the OUHK website? (you may click more than one item)
 
Getting updated new/events about the OUHK
Getting information on the administrative procedures/policies of the OUHK
Getting self-services, e.g. Online Registration, Study Planner, etc
Getting learning and study related information
Getting contact information of OUHK staff
Giving written comments to the OUHK
Other (please specify )
Q3. Can you get what you want from the website?
 
Always
Often
Sometimes
Rarely
Never
Q4. Please rate, on a 10-point scale, the following features and designs of the website?
     
1 = Poor
10 = Excellent
 
  No. Feature / design
1
2
3
4
5
6
7
8
9
10
Don't Know
 
i.
 Browsing
 
ii.
 Searching
 
iii.
 Content organization
 
iv.
 Appearance (graphic design, use of colour and photos, etc)
 
v.
 Accessibility (i.e. accessible even with average computer equipment and skills)
 
vi.
 Download time
 
vii.
 Site availability
 
viii.
 Contact information of OUHK staff
 
ix.
 Communication channels for providing written comments and feedback to OUHK
 
x.
 Site Map
 
xi.
 Overall
   
Q5. Please comment on the features and designs of the website and suggest improvements if any.
 

Q6. Would you recommend your friends to visit the website?
 
Yes, definitely
Maybe
Maybe not
No, definitely not
Q7. Will you visit the OUHK website again?
 
Yes, definitely
Maybe
Maybe not
No, definitely not
Background Information
Q8. What is the speed of the Internet connection through which you access the OUHK website?
 
Dial-up modem at 28.8Kbps or lower
Dial-up modem at 56Kbps
Broadband
Don't know
Q9. How would you rate your computer skill?
 
Beginner – often need assistance
Basic – know how to access websites, and use MSWord, Excel and/or Powerpoint at a basic level
Skilful - proficient in browsing and searching on the Internet, and use MSWord, Excel and/or Powerpoint at an in-depth level
Professional – programmers or computer technicians’ level
Q10. What is the best to describe your identityl?
 
Visitors
Students
Alumni
Staff
Tutors

 

End of Questionnaire. Thank You!

Maintained by: Webmaster( webmaster@ouhk.edu.hk )
Modified Date: Jan 31, 2005