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  • Home > Working Paper Series -- 2017 (47/2017/MGT/BA/OUHK)
    Working Paper Series -- 2017 (47/2017/MGT/BA/OUHK)

    Paper No.
     
    47/2017/MGT/BA/OUHK
     
     
    Title
     
    Assessment of the Standard Working Hours Committee’s Proposal to Regulate Working Hour in Health Care Industry – Is It Really Helpful to the Employees?
     
     
    Author(s)
     
    Dr. Irene SIAW, Dr. Alex MAK
     

     
    Abstract
     
    Hong Kong legislators as well as labour activists have demanded for the introduction of a standard on working hours in order to protect the working population and, in particular, those working in industries notorious for long working hours. A Standard Working Hours Committee was set up in Apr 2013 to look into ways for the implementation of such legal standard in Hong Kong. Given the job nature of doctors, this study is to explore the reactions from the healthcare professions with regard to whether the standard working hours (SWH) should be legislated in Hong Kong’s health care industry. Thirteen doctors working in public hospitals were interviewed. The themes that emerged from the study were working hour patterns; will SWH jeopardize the service quality; should SWH be legislated to doctors. The findings concluded that it is not possible to implement the SWH to doctors given their job nature. It was suggested that doctors should either be exempted from this legislation or regulations, or it could be flexible enough to accommodate the special needs of medical services, as well as the different hours worked by different professional position. Based on the findings from the healthcare service, this study set to provide suggestions on what it takes to be a flexible standard on working hours and a way forward to set a standard for health care service.
     
    Keywords: Standard working hours; medical profession; work pattern; service quality
     
     

    Maintained by: Lee Shau Kee School of Business & Administration ( ba@ouhk.edu.hk )
    Modified Date: May 22, 2017

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