• Home

  • About Us

  • Using the Library

  • Finding Resources

  • User Support

  • User Privileges

  • Forms

  • Contacts

  • Language Centre

  • The Open University of Hong Kong

    FAQ - Off-campus access to library-subscribed e-resources

    FAQ - Off-campus access to library-subscribed e-resources


         
    1.   I see a login page when I access library-subscribed e-resources at home. Why?
        You must have proper remote access connection before accessing library-subscribed e-resources from off-campus. You should type in your User ID and Password, then click “Submit”.
       
         
    2.   When I access library-subscribed e-resources from off-campus, I see a warning messge. What should I do?
        If you see the message below, please click “Yes” to proceed.
       
         
        If you see the message below, please click “Continue to this website (not recommended)” to proceed.
       
         
        If you see the message below, please right click the yellow bar and select “Display Blocked Content” to proceed.
       
         
    3.   I bookmarked some resource pages before. However, the bookmarks do not work now. Why?
        You are recommended to access the resources via LibSearch each time.
         
    4.   I fail to log into my Library Account. Why?
        Here are the possible reasons: 
        i. You may not have access right to library-subscribed e-resources from off-campus. Please check the access codes printed next to the “Valid Till” date at the back of your student identity card.
       
       
    "L" - Stands for the right to enter the OUHK campus libraries and access library-subscribed e-resources from off-campus
    "LC" - Stands for the right to enter the OUHK campus libraries only
    "LE" - Stands for the right to access library-subscribed e-resources from off-campus
    "P" - Stands for the right to access the PC laboratories
     
    Special note for Distance Learning students: Distance learning programme students who are not currently registered in a course are classified as inactive students. Access library-subscribed e-resources from off-campus is not available.

    ii. You typed in incorrect User ID and Password. Please check your User ID and Password format.
    iii. Connection may fail if your network (e.g. office’s network) has firewall installed.
         
    4.   I forgot my Library Account password. How can I reset it?
        Please refer to Library Account and User ID & Password > Password Management for details.
         
    5.   I take OU courses again after lapse of several semesters. Is the previous password still valid? Do I have to reset the Single Password?
        You are advised to reset your Single Password in order to log into your Library Account and other OUHK online services.
     
     

     

    Maintained by: Library ( libwww@ouhk.edu.hk )
    Modified Date: Aug 15, 2020



    Site Map
    About OUHK
    President's Message
    Vision & Mission
    History
    Strategic Plan
    Governance & Organization
    Principal Officers
    Honorary Graduates & University Fellows
    Facts & Figures
    Publications
    Academics
    School of Arts and Social Sciences
    Lee Shau Kee School of Business and Administration
    School of Education and Languages
    School of Nursing and Health Studies
    School of Science and Technology
    Li Ka Shing School of Professional and Continuing Education (LiPACE)
    Administration
    Educational Technology and Development Unit
    Finance and Facilities Management Unit
    Human Resources Unit
    Information Technology Unit
    Library
    Mainland and International Affairs Office
    OUHK Shenzhen Office
    Public Affairs Unit
    Quality Assurance Office
    Registry
    Research Office
    Student Affairs Office
    Admissions
    Research Postgraduate Programmes
    Postgraduate Programmes
    Postgraduate Programmes (Part-time)
    Undergraduate Programmes
    Undergraduate Programmes (Part-time)
    Sub-degree Programmes
    Sub-degree Programmes (Part-time)
    Continuing Professional Development (CPD) Programmes
    Programmes from LiPACE
    Annual Review 2017-2018
    Choose your study programme
    Events Calendar
    Giving to OUHK
    Information for
    Prospective Students
    Current Students
    Alumni
    Tutors
    Staff
    Media
    Jockey Club Home Health Watch Programme
    Library
    Media coverage
    Motto: Disce, Progredere, Crea
    Open Learning Resources
    iTunes U
    Knowledge for All
    OpenLink
    OUHK Great Speakers Series
    Policies
    Accessibility
    Privacy policies
    Terms and policies
    Research
    Research Office (RO)
    IRITS  IROPINE  IIBG   PSPRC  RIBILT  RIDCH
    RGC Funded Projects
    Institutional Repository
    Other Funded Research Projects
    Staff Publications
    Research Degree Programmes
    External Research Funding
    Internal Research Funding
    External Funding for Development Project
    Site Search
    Social Media
    Facebook
    YouTube Channel
    Instagram
    Student Life & Support
    Students' Achievements
    Switch on to e-materials
    Useful Information
    Adverse weather arrangements
    Campus location
    Job Openings
    Contact us
    Telephone: (852-2711-2100)
    Facsimile: (852-2715-0760)
    Email: info@ouhk.edu.hk
    View the videos of Full-time Face-to-face Undergraduate Programme selected seminars
    Web for All
    Webmaster
    Back To Top