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    FAQ - Loan Service

    FAQ - Loan Service


     
    1.   How can I renew loan materials online?
        Go to our Renew Book Loans Online library guide to learn how to renew your loan items online.
         
    2.   What does "Collection" mean?
       
    Collection
    Where in the Library
    (Collection on Call no. N, PN1992-PN1999, R and TR are available at the Ho Sik Yee 
    Library only. The rest of the collection are provided at the Stanley Ho Library)
    Meaning
    Counter
    Service Counter
    (Level 2, Stanley Ho Library / Level 5, Ho Sik Yee Library)
    Use inside the Library for 2 or 3 hours
    General
    Level 2 (Call no. A-K) and Level 1 (Call no. L-Z), Stanley Ho Library /
    Level 5, Ho Sik Yee Library
    Can be checked out for use outside the Library
    General (Oversize)
    Level 1, Stanley Ho Library / Level 5, Ho Sik Yee Library 
    Can be checked out for use outside the Library
    Reference & Reference (Oversize)

    Level 1, Stanley Ho Library / Level 5, Ho Sik Yee Library 

    Use inside the Library only
    Serials

    Level 1, Stanley Ho Library / Level 5, Ho Sik Yee Library 

    Use inside the Library only
    Teaching Resources Level 1, Stanley Ho Library Use inside the Library only
    E-Library Web access Web Access
         
    3.   How can I borrow/reserve library items?
        All items of the General Collection can be checked out for use outside the Library. You can check out the items at the Service Counter or by using the self-checkout machine. Users must use their own University ID cards to check out Library materials. Items of the Reserve Collection can be checked out at the Service Counter only. Materials that can be placed hold via LibSearch are General Collection books and their accompanying items (SPM) when all the title's available copies are checked out or reserved by another user. A hold request has to be made in person for all other reserve materials (except SPM) at the Service Counter.
         
    4.   Is there any book reservation fee?
        No fee is charged for book reservation.
         
    5.   I received a recall notice from the Library. What should I do?
        All loaned items are subject to recall. Once an item is recalled, you are required to return the recalled item in 14 days or by the due date, whichever comes earlier.
     
     

     

    Maintained by: Library ( libwww@ouhk.edu.hk )
    Modified Date: Aug 15, 2020



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