Contact Internet Technical Hotline at 2711-2100 or ituhelp@ouhk.edu.hk for technical assistance.
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I see a login page when I access e-journals & databases and e-books at home. Why? |
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You must have proper remote access connection established before accessing resources in the E-Library. You should type in your user ID and password, and click on “Submit”. |
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For more details about remote access connection, please refer to the Remote Access Guide. |
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When I access e-journals & databases and e-books at the E-Library, I see a message warning that my connection is not secure. What should I do? |
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If you see this message, please click “Yes” to proceed. |
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If you see this message, please click “Continue to this website (not recommended)” to proceed. |
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If you see this message, please right-click on the yellow bar and select “Display Blocked Content” to proceed. |
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I bookmarked some resource pages and used the items before. Now, the bookmarks do not work. Why? |
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Do not bookmark resource pages. To access the resource now, please close all the browsers, start over at the E-Library homepage and access it again. |
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I have a list of journal articles from the course materials/my tutor. How can I find them in the E-Library? |
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Type in the journal title in the search box. Then click the search icon  |
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Click Online access if online access is available. Some e-journals are in a database. After you have entered the database, you may need to type in the article’s title to search for the full text again. |
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If it is a printed journal, click Avaliable/ Check Locations to check where the item is placed in the library. |
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I need to find some journal articles on a topic. How can I find information in the E-Library? |
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The subject guides in the E-Library can help you to identify resources (including both print and electronic journals, databases and other library materials) related to your topic. Please go to E-Library > User Support > Library Guides, select the subject areas for guides to relevant resources. |
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When I retrieve data from the database International Financial Statistics, a blank page is shown. What should I do? |
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Please click “Refresh” button of your Internet browser to update the page or display the data in MSWord, MSExcel or PDF format. |
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