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    FAQ - Finding journal articles

    FAQ - Finding journal articles

    Contact Internet Technical Hotline at 2711-2100 or ituhelp@ouhk.edu.hk for technical assistance.
    1.   I see a login page when I access e-journals & databases and e-books at home. Why?
        You must have proper remote access connection established before accessing resources in the E-Library. You should type in your user ID and password, and click on “Submit”.
        For more details about remote access connection, please refer to the Remote Access Guide.
    2.   When I access e-journals & databases and e-books at the E-Library, I see a message warning that my connection is not secure. What should I do?
        If you see this message, please click “Yes” to proceed.
        If you see this message, please click “Continue to this website (not recommended)” to proceed.
        If you see this message, please right-click on the yellow bar and select “Display Blocked Content” to proceed.
    3.   I bookmarked some resource pages and used the items before. Now, the bookmarks do not work. Why?
        Do not bookmark resource pages. To access the resource now, please close all the browsers, start over at the E-Library homepage and access it again.
    4.   I have a list of journal articles from the course materials/my tutor. How can I find them in the E-Library?
        Type in the journal title in the search box.  Then click the search icon 
        Click Online access if online access is available. Some e-journals are in a database. After you have entered the database, you may need to type in the article’s title to search for the full text again.
        If it is a printed journal, click Avaliable/ Check Locations to check where the item is placed in the library.
    5.   I need to find some journal articles on a topic. How can I find information in the E-Library?
        The subject guides in the E-Library can help you to identify resources (including both print and electronic journals, databases and other library materials) related to your topic. Please go to E-Library > User Support > Library Guides, select the subject areas for guides to relevant resources.
    6.   When I retrieve data from the database International Financial Statistics, a blank page is shown. What should I do?
        Please click “Refresh” button of your Internet browser to update the page or display the data in MSWord, MSExcel or PDF format.


    Maintained by: Library ( libwww@ouhk.edu.hk )
    Modified Date: May 07, 2020

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