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    Remote Access & PC Setup: User ID and Password

    User ID and Password Format

    You are required to provide your user ID and password when establishing the connection to the E-Library or accessing some of the resources. The format of your ID and password are described below.


    • User ID: "s" + first 7 digits of your student number, e.g. s9876543 for student number 98765432.
    • Password**: Single Password. (Check details at: OUHK homepage (http://www.ouhk.edu.hk) -> Current Students -> Communication & Support -> Single Password Management)

    OUHK Staff:

    • User ID: same as your e-mail login name, e.g. "makc" for staff with e-mail address makc@ouhk.edu.hk .
    • Password**: your Hong Kong Identity Card number, including the preceding alphabet, without the digit in brackets, e.g. the password of HKID G765432(1) is g765432.

    OUHK PT tutors:

    • User ID: "t" + tutor number, e.g. t123456 for tutor number 123456.
    • Password**: your Hong Kong Identity Card number, including the preceding alphabet, without the digit in brackets, e.g. the password of HKID G765432(1) is g765432.

    OUHK Mainland Programme students/tutors:

    • User ID: Student= "s" + first 7 digits of student number. Tutor= "t" + tutor number.
    • Password**: the first character of the surname plus the first character of the first name plus birthday in "yymmdd" format, e.g. your name is Zhen Xia Bou and birthday is 12 October 1970, and then your password is zx701012.


    • If you forgot your password: For students and tutors, please go to the OUHK homepage to change your password. For OUHK staff and Mainland students and tutors, please contact Internet Technical Support.

    ** To use the same password for E-Library and other online services of the University, please set your own single password. Check details at: OUHK homepage (http://www.ouhk.edu.hk) -> Staff / Tutors Web Site -> Communication & Support -> Create your Single Password.

    Password Management

    Change Password

     Students *  OUHK Single Password
     Staff **  OUHK Single Password
     Tutors/instructors  OUHK Single Password
     E-Library users without OUHK email account/Nursing tutors  E-Library Password

    *Including students taking distance learning, full-time, eLearning programmes, or LiPACE students with E-Library access rights.
    **OUHK staff (full-time, part-time, temp) with OUHK email account.

    If you have problems, please contact Technical Hotline at 2711-2100 or email to ituhelp@ouhk.edu.hk.
    Internet Technical Support
    User support hotlines -- To get the technical and other user support
    Internet Technical Support Hotline for Remote Access Connection:
    2711-2100 (Mon. to Sun. including public holidays)
    9:30am - 1:00pm
    2:00pm - 5:00pm
    9:00pm - 12:00am
    General enquiry on the Electronic Library services and searching techniques:
    Hotline 2768-6777
    Email: libwww@ouhk.edu.hk.


    Maintained by: Library ( libwww@ouhk.edu.hk )
    Modified Date: Oct 30, 2018

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