The Open University of Hong Kong

About ITU

About ITU
People (Key Staff)
Mission
ITU's Organisation
Contact Us

Student Services

Account and Password Management
Campus Network and Internet Connection
Google Suite for Education
IT Facilities in Learning Commons
PC Labs/Computer Centers
Printing Stations
Laboratory/Computer Center Software

MyDrive
MyOUHK
Notebook Program
O365
Single Sign On
Student Administration
Student Intranet
Student IT Helpdesk/Hotline

Student Mobile App
Student Network Printing
Student Portal
Student Webmail
Univesity WiFi

Staff Services

Account and Password Management
Campus Network and Internet Connection
Data Center
Departmental eFAX
Desktop Computer & Software
Directory Service
Email Alias
Event Registration
Firewall Protection
Google Suite for Education
Information Security Scanning
Information Training & Alerts
IP Phone

IT Helpdesk/Hotline
IT Service Desk
Laboratory/Computer Center Software
MyDrive
MyOUHK
Network Printing
Notebook Program
O365
Online Fee Collection
Online Survey
Remote Apps
Remote Access
SAN Data Storage

Secure Email and Anti-SPAM
Secure Printing
Server Data Backup and Recovery
Shared Folders (K: Drive)
Single Sign On
Staff Email
Staff Intranet
Staff Portal
Staff SharePoint
Turnitin
University WiFi
Virtual Server Farm
Web Content Management
Webmail For Teaching Staff

Policies

Computer Laboratory Regulation
HARNET Acceptable Use Policy

Information Security Policy
Regulations for the use of electronic data and Internet Access Facilities

Use of Legal Software
Terms of Use

Information Security

IT Helpdesk/Hotline

Student IT Helpdesk/Hotline
Staff IT Helpdesk/Hotline

IT Services Handbook for Students
IT Services Handbook for Staff

Outreach

Awards
OUHK IT User Group

Service Pledge

	Post Date	Expiry Date
Scheduled System Maintenance from 25 to 26 Dec 2020 (23:00 to 08:00)	2020-12-17	-
Scheduled OUHK Mobile App Maintenance on 14 Nov 2020 (0:00am to 2:00am)	2020-11-12	-
Suspension of IT Services from 30 to 31 October 2020 (System Drill)	2020-10-15	-
Maintenance of MC Phone System on 17 Oct (Sat) 07:30 – 11:30	2020-10-14	-
Opening Hours of JCC Fong Connie Computer Centre Room D0625(08:00-00:00)	2020-10-12	-
Maintenance of MC Phone System on 3 Oct 2020 (Sat) 09:30 – 14:00	2020-09-29	-
Scheduled OUHK Website Maintenance on 1 Oct 2020 (4:00am to 8:00am)	2020-09-28	-
New Student Mobile App (iOS) will be released on 28 September 2020	2020-09-24	-
Maintenance of MC Phone System on 26 September 2020 (Sat) 00:00 - 03:00	2020-09-24	-
Maintenance of JCC internal firewall on 12 Sep 2020 (07:00 to 08:30)	2020-09-10	-
eHRMS software update on 1 September 2020 (Tue) 2:00am – 4:00am	2020-08-31	-
Scheduled Network Maintenance from 22:30 of 14 Aug 2020 to 01:00 of 15 Aug 2020 in Jockey Club Campus (JCC)	2020-08-06	-
eHRMS software update on 5 August-2020 (Wed) 2:00am – 4:00am	2020-08-03	-
Scheduled Network Maintenance on 3 Aug 2020 (18:30 to 19:30)	2020-07-27	-
Scheduled Wi-Fi maintenance on 24 Mar 2020 (19:00-20:00)	2020-03-19	-
Scheduled System Maintenance from 21 Mar 2020 (11:00 am to 12:00 noon)	2020-03-19	-
Scheduled Network Maintenance on 20 Mar 2020 (22:00 to 00:00)	2020-03-17	-
Maintenance of JCC's internal firewall on 17 Jan 2020	2020-01-09	-
Training Material for “Quick Way to Prepare PowerPoint for Lecturing”	2019-11-19	-
Student Mobile App New Version	2019-09-27	-
Improved WiFi	2019-09-05	-
New Learning Commons	2019-09-05	-
More Printer Stations	2019-09-05	-
Newly Renovated Kwoon Chung Bus Group Collaborative Study Room	2019-09-05	-
OUHK Single-sign-on System Maintenance on 21 April 2019 (02:00 to 05:00)	2019-04-18	-
Internet Access Service Maintenance on 22 Mar 2019 (21:00 to 10:00 of 23 Mar)	2019-03-20	-
IP Phone System Maintenance at JCC and KHC on 2 Mar 2019 (Sat)	2019-02-22	-
IP Phone System Maintenance on 8 and 11 Feb 2019	2019-01-31	-
eHRMS System Maintenance on 17 Feb 2019 (Sun)	2019-01-31	-
IP Phone System Maintenance at JCC on 17 Jan 2019 (07:00 – 07:15)	2019-01-11	-
OUHK Authentication System Maintenance on 30 Dec 2018 (08:30 – 09:00)	2018-12-20	-
System Maintenance on 23 Nov 2018 (6:30 pm to 7:30pm)	2018-11-15	-
Emergent System Maintenance on 8 Nov 2018 from 8pm to 12:30am	2018-11-06	-
Network Maintenance for Main Campus on 1 Nov 2018	2018-10-25	-
System Maintenance on 4 Nov 2018(next Sunday) from 9:00am to 10:00am	2018-10-25	-
MC Internal Firewall Upgrade on 6 October 2018 (00:30 a.m. – 05:00 a.m.)	2018-10-02	-
Wi-Fi maintenance with SSID “Universities via CSL” on 18 July 2018	2018-07-13	-
eHRMS Hardware Maintenance on 3 July 2018 (Next Tue) 8:00am – 9:00am	2018-06-25	-
OUHK Single-Sign-On System Maintenance from on 19 May 2018 (02:00 to 04:00)	2018-05-15	-
Network Maintenance at Main Campus on 17 May 2018	2018-05-07	-
Network Maintenance at Main Campus on 27 Apr 2018	2018-04-20	-
eHRMS Urgent Maintenance on 17 Apr 2018 (Tue) 8:00am – 9:00am	2018-04-16	-
Recruitment System Mainetenance from 13 April 9:00am(Fri) to 16 April 2:00pm(Mon)	2018-04-13	-
Staff Email System Maintenance on 29 March 2018 (19:00 to 03:00)	2018-03-26	-
Network Maintenance on 30 March 2018	2018-03-22	-
eHRMS System Maintenance on 18 March 2018 (Sun)from 9am to 10am	2018-03-16	-
JCC External Firewall Upgrade on 10 March 2018 (00:30 a.m. – 01:30 a.m.)	2018-03-05	-
Network maintenance from 23 to 24 Feb 2018	2018-02-22	-
Network maintenance from 23 to 24 Feb 2018	2018-02-22	-
JCC Network Maintenance on 9 Feb 2018	2018-02-05	-
Upgrade of student intranet web server at 15 Jan 2018(Monday)	2018-01-11	-
OUHK O365 and Google Accounts	2018-01-09	-
Triple Gold Award for OUHK in Web Accessibility Recognition Scheme	2016-08-15	-
OU selected for CIO Asia Awards 2016 Honouree for IT excellence	2016-08-15	-

About ITU

Student Services

Staff Services

Policies

Information Security

IT Helpdesk/Hotline

Outreach

The Open University of Hong Kong

Announcements