University Domain Address Changes (University Website & Portal, Email Services, Wi-Fi)

2021-08-19

Dear Colleagues,

While the University is taking on a new domain address, please find below information to facilitate your continuous access to our online resources and IT services from 1 Sep 2021 when the University changes its title to Hong Kong Metropolitan University, HKMU.

University Website & Portal

The University website address will be changed to ‘https://www.hkmu.edu.hk ’, and that for MyHKMU will be ‘https://myhkmu.hkmu.edu.hk ’. They serve as the primary entry points for University’s online services and web contents.

Email Services

	OUHK URL and address (before retitling)	HKMU URL and address (after retitling)	Important notes (after retitling from 1 Sep 2021)
Staff Exchange Email	Email address: ‘xxxx@ouhk.edu.hk’ Email service URL: ‘https://ex16.ouhk.edu.hk ’	Email address: ‘xxxx@hkmu.edu.hk’ Email service URL: ‘https://ex16.hkmu.edu.hk ’	Incoming emails to either @ouhk.edu.hk or @hkmu.edu.hk are accepted and will be delivered to the same user mailbox @hkmu.edu.hk will be set as the default user email address for outgoing emails The @ouhk.edu.hk email address and OUHK Email Service URL will be kept working for one year until 31 Aug 2022
Student Webmail / Webmail for CC	Email address: ‘xxxx@ouhk.edu.hk’ Email service URL: ‘https://webmail.ouhk.edu.hk ’	Email address: ‘xxxx@hkmu.edu.hk’ Email service URL: ‘https://webmail.hkmu.edu.hk ’
O365	Email address: ‘xxxx@live.ouhk.edu.hk’ Login ID: ‘xxxx@live.ouhk.edu.hk’	Email address : ‘xxxx@live.hkmu.edu.hk’ Login ID: ‘xxxx@live.hkmu.edu.hk’ (for newly created accounts) ‘xxxx@live.ouhk.edu.hk’ (for existing accounts)	Incoming emails to either @live.ouhk.edu.hk or @live.hkmu.edu.hk are accepted and will be delivered to the same user mailbox @live.hkmu.edu.hk will be set as the default user email address for outgoing emails The @live.ouhk.edu.hk email address will be kept working for one year until 31 Aug 2022 For existing accounts, you are recommended to reset your password once through HKMU’s O365 page (after 1 Sep 2021). Once you have reset your password, your Login ID will be changed to ‘xxxx@live.hkmu.edu.hk’ All unchanged Login ID will be enforced to change to ‘xxxx@live.hkmu.edu.hk’ one year later at 31 Aug 2022
Google Workplace for Education	Email address: ‘xxxx@study.ouhk.edu.hk’ Login ID: ‘xxxx@study.ouhk.edu.hk’	Email address: ‘xxxx@study.hkmu.edu.hk’ Login ID: ‘xxxx@study.hkmu.edu.hk’ (for newly created accounts) ‘xxxx@study.ouhk.edu.hk’ (for existing accounts)	Incoming emails to either @study.ouhk.edu.hk or @study.hkmu.edu.hk are accepted and will be delivered to the same user mailbox @study.hkmu.edu.hk will be set as the default user email address for outgoing emails The @study.ouhk.edu.hk email address will be kept working for one year until 31 Aug 2022 For existing accounts, you are recommended to reset your password once through HKMU’s Google Gmail page (after 1 Sep 2021). Once you have reset your password, your Login ID will be changed to ‘xxxx@study.hkmu.edu.hk’ All unchanged Login ID will be enforced to change to ‘xxxx@study.hkmu.edu.hk’ one year later at 31 Aug 2022

Wi-Fi

OUHK SSID name (before retitling)	HKMU SSID name (after retitling)	Important notes (after retitling from 1 Sep 2021)
OUHK-Staff, OUHK-Student, OUHK-Alumni	HKMU	The OUHK SSID will be kept working until 31 Dec 2021 You are recommended to change your Wi-Fi settings in your mobile devices to use the new HKMU SSID for connection
Wi-Fi.hk via OUHK	Wi-Fi.hk via HKMU
OUHK-Guest	HKMU-Guest
eduroam	eduroam	You are recommended to connect eduroam using ‘xxxx@hkmu.edu.hk’ as your Username

In general, after the retitling from 1 Sep 2021, most application systems can be reached using the new domain address URL (i.e., ‘xxxx.hkmu.edu.hk’) whereas respective system owners may also have their announcements for their specific service arrangements.

Should you have any questions, please contact IT Helpdesk 2768-6523 or email to ituhelp@ouhk.edu.hk (before 1 Sept 2021) or itohelp@hkmu.edu.hk (1 Sept 2021 onwards).

Best Regards,

Information Technology Unit