JCC External Firewall Upgrade on 10 March 2018 (00:30 a.m. – 01:30 a.m.)

Dear all,

An upgrade of JCC External Firewall will be arranged on 10 March 2018 (Sat) from 00:30 a.m. to 1:30 a.m. The Incoming and Outgoing traffic to the Internet in JCC will be interrupted. During that period, the following systems will be affected:

1. Staff Email System (all incoming emails will be queued to ensure no email lost)

2. The Web Access of the following online systems:

• OLE LiPACE
• Library CSIDS system
• OpenTextBook system
• A&SS Equipment Booking System
• OUHK Free Courses
• CBMP App

Other IT services such as OUHK’s Homepage, Student Administration System, HRMS, and Financial System will not be affected. A message will be sent to inform all users once all the services are back to normal.

Should you have any question, please contact the ITU Helpdesk at 27686523(staff)/27112100(students) or email to ituhelp@ouhk.edu.hk

We are sorry for any inconvenience that may cause.

Best Regards,

ITU