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	DESIGN About the learners Content Learning outcomes or objectives Course structure Interaction Learners interaction Evaluation Course teams DELIVERY Text Sound Pictures Realia (things) World Wide Web Media selection INSTRUCTION Instructor Audio Video Computer conference Correspondence Assignments and tests Tutorial groups LEARNER SUPPORT Pre-enrollment decisions Developing study skills Students' health, finanical, and other problems Students with disabilities Career and postgraduation issues Specialist counselors Study centers			PRINT AND RECORDED Newspapers Textbooks Correspondence units or workbooks Study guides and course guides Audiocassettes Videocassettes Interactive videodisc BROADCAST AND COMPUTER-BASED Radio Television Instructional television fixed service (ITFS) On-line databases and services Hypertext and the Web Multimedia INTERACTIVE Postal correspondence Electronic mail Computer conferencing Multi-user object-oriented environments (MOOs) Audioconferencing Audiographic conferencing Videoconferencing Desktop multimedia conferencing Integrated Web environments BACKBONE Integrated services digital network (ISDN) Microwave Coaxial Communications satellites Fiber optics The Internet

	GOVERANCE Single-mode institutions Dual-mode institutions Mixed-mode institutions Consortia Distance education systems Setting up distance education systems Quality management OPERATIONS Leadership Budget and resource allocation Activity scheduling Production and distribution Course creation Staff and faculty issues Local and regional centers MANAGING TEACHING AND LEARNING Student operating system Recruitment and admissions Procedures in registration Administering student finances Managing instruction Administering examinations and credit issues Administering learner support BENEFITS AND COSTS Evaluating learning effectiveness Course evaluation Institutional evaluation and quality assurance Cost forecasting and cost analysis Cost effectiveness in distance education Distance education in economic development			INSTITUTIONAL POLICY Mandate and mission statements Strategic planning Faculty policy Institutional change Resource allocation Student policy Copyright and ownership NATIONAL POLICY National/regional differences Strategic planning Private sector Infrastructure policy and regulation Legislative issues Political leadership GLOBAL POLICY Collaboration Accreditation and certification Cross-cultural issues Jurisdictional issues International agencies Innovation PROGRAM AND SECTOR POLICY University level Teacher education Continuing professional education Technical/vocational education Primary and secondary Military Proprietary

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