Abstract
Two
research trials were executed to investigate differences
of students' communication between distance classrooms.
One was managed as distance discussion of students through
video conference system (VCS), and another was computer
text based communication through the audio signal of VCS;
Flexible Text Discussion (FTD). The latter system were
developed by connecting computers to external audio input
of VCS with Terminal Node Controller (TNC) codec, and
it enabled students flexibly to communicate other students
within a virtual space.
As results, we could confirm that students exchanged more
active communication strokes within FTD environment than
VCS one, and could remark subsuming difficulties of communication
via VCS.
CONTENTS
- 1.
Introduction
- 2.
Objectives
- 3.
Methods
- 3-1
FTD System
- 3-2
Setting
- 3-3
Learning Activity
- 4.
Results
- 5.
Conclusion
- 6.
Communication in Videoconference
- 7.
Future Plan
- 8.
References
1. Introduction
Meeting
Y2K, universities have been called upon to make significant
increases in the quality and quantity of its education.
Consequently, faculties have been exploring the use of
Information Technology (IT) together with course/ classroom
management software solutions as a means to enhance and
extend the traditional classroom setting with possible
later extension into mediated distance environment. Generally,
university faculties who were slightly positive about
the concept of distance education were more negative about
their personal use of distance education (Clark, 1993).
However,
recent development of Video Conference System (VCS) enhanced
them to accept IT without troublesome training. Therefore,
VCS into campus is becoming more common mediated distance
method.
Initiating
VCS in campuses, it was reported that face to face style,
transforming information to other sites synchronously,
is the best way (Coventry, 1995). Actually, it has been
found that lecture is best used for initial application
of VCS into universities. Also, the available research
consistently concludes that lecture is one of the least
effective methods of conveying information (Lowman, 1984).
In addition, there is evidence that mature students who
are working preferred flexibility to live video conference
interaction (Stone, 1992). In this view, VCS is a beneficial
way that enables staff adaptation for multimesia when
the beginning of IT in universities.
Although
VCS is not as expensive or difficult as full computer
network or satellite communication, it was remarked impasse
of communication after a couple of research sessions (Coventry,
1995).
VCS
can be challenging for the tutor. It may prove harder
for them to get contribution from students, strategies
should be developed to encourage student contributions.
(Cited
from Coventry, 1995)
Therein,
we can see the many of statements in the similarities
of instructional methodological aspect, and the many of
statements in the differences of emerging communication
between classrooms.
Then,
in this tryout, we intended to investigate activities
of spontaneous communication strokes of students, and
try to elicit substantial characteristics and limitation
of VCS environment for seeking the way of faculty development.
2. Objectives
In
this study, we attempted to clarify underlining possibility
of frequent communication among students in VCS class
by comparison between a basic VCS application and a detected
communication way of Flexible Text Discussion (FTD) (Fig.1).
Fig.
1: VCS (left) and FTD (right)
3. Methods
Tryout
of two trials was executed on 26th August 1988
with fully open the process to outside researchers at
National Institute of Multimedia Education by MLSI Project
(Media Literacy and Instructional Skills Research and
Development Department).
3-1
FTD System
An
ISDN switchboard simulator was used for connecting two
classrooms, and microphone signal and encoded every audio
signal of computer data by Terminal Node Controller (TNC,
Fig.2) were mixed, then the mixed audio signal introduced
to external audio input of VCS.
Fig.
2: TNC (small white box )
The
TNC, in itself, has independent CPU inside it to inspect
the audio signal, and if it confirms silent time in audio
signal environment, immediately, a TNC emits text encoded
audio signal with forecasting packet size to its output.
Equally,
introducing audio output signal of VCS to each TNC, artificially,
it enables virtual environment that every computer communicates
within a same audio space (Fig.3).
Fig.
3: System
Note) Basically, VCS has merely point-to-point communication
function, however additional item, TNC, enables multi
points flexible communication across the distance of
students.
3-2
Setting
Two
distance classrooms were used in this tryout. In each
classroom, three engaged college students and one Prof.
were prepared. A Prof. of a classroom took a part as a
teacher, and another Prof. acted as a facilitator.
3-3
Learning Activity
In
advance to trials, assignment pictures were delivered
to all the students, then they were required to point
out the mistake or unsuitable procedures drown on a picture
through distance discussion.
This learning methodology with a pictue is called as "Hazard
Drawing" (a sample picture shown in Fig. 4), and
originally, it was developed in England to teach safety
experimental process in school science class. Applying
this potential predisposition, in this tryout, Hazard
Drawing was used to assign straightforward "open
question" to students.
Fig.
4: Hazard Drawing
Note) It surely contains some unsuitable views of activities
in a situation, but students can not find the number
of answers. In this assignment, students are required
to tell the reason as well as an inappropriate point.
Two
kinds of trials were prepaed. The first trial (trial A,
VCS) was managed with group learning through VCS communication.
During the trial, students were allowed to discuss not
only students in the same classroom, but also students
in another distance classroom. The second trial (trial
B, FTD) was executed with students' key inputting text
communication. With FTD, all the students can communicate
in the same virtual environment. In this setting, students
also must solve the assignment with distance group discussion.
Therefore, actual differences between two trials are merely
communication environment of group discussion.
Throughout
the tryout, VCR was used to record audio-visual of VCS,
and it also includes the view of students' activities
in each classroom. Furthermore, log record (Fig. 5) of
each computer were gathered for investigating the communication
of FTD.
Fig.
5: Log Record of FTD.
Note) This record includes data of name of computer,
partner name of communication, time stamp, inputted
text message, and entered control codes (binary). In
addition, monitoring data of other students are recorded
within one sequence text data.
4. Results
Each
trial took about 20 minutes to conclude their discussion.
Table 1 and 2 shows the communication strokes of students
with partners in trial A and trial B, respectively.
Number 1-6 in lows and fields show student's number, and
"s" extension means 'message sending' and "r"
extension means 'message receiving.' Item "All"
means the numbers of messages spoken to the all members.
Student 1,2,3 or student 4,5,6 located in the same classroom.
Table
1: Communication in Trial A
| |
1
s
|
2
s
|
3
s
|
4
s
|
5
s
|
6
s
|
|
1
r
|
- |
1
|
0
|
0
|
0
|
0
|
|
2
r
|
1
|
- |
2
|
0
|
1
|
0
|
|
3
r
|
1
|
1
|
- |
0
|
0
|
0
|
|
4
r
|
0
|
0
|
0
|
- |
0
|
0
|
|
5
r
|
0
|
0
|
1
|
1
|
- |
2
|
|
6
r
|
0
|
0
|
0
|
1
|
1
|
- |
|
All
|
1
|
1
|
0
|
0
|
1
|
0
|
(message numbers in receive / send table)
Table
2: Communication in Trial B
| |
1
s
|
2
s
|
3
s
|
4
s
|
5
s
|
6
s
|
|
1
r
|
- |
1
|
0
|
1
|
1
|
0
|
|
2
r
|
2
|
- |
1
|
1
|
1
|
1
|
|
3
r
|
1
|
0
|
- |
0
|
1
|
1
|
|
4
r
|
1
|
2
|
1
|
- |
0
|
1
|
|
5
r
|
1
|
0
|
1
|
1
|
- |
0
|
|
6
r
|
0
|
1
|
0
|
1
|
1
|
- |
|
All
|
1
|
2
|
2
|
1
|
2
|
2
|
(message numbers in receive / send table)
Total
numbers of communication strokes are 16 and 34 in trial
A and trial B, respectively.
As
an apparent result, trial B produced more frequent communication
of students than trial A. In spite of the embarrassment
of key inputting, students expressed rich communication
in trial B.
5. Conclusion
Even
a real classroom, it would occur students' positional
restriction for communication.
If
there are four members more, we can not arrange each student
at the same distance with others. Thereby, it frequently
occurs chain or centered networks because of this restriction
(e.g. Y in Fig.6).
Fig.
6: Communication Styles (Johnson et al., 1994)
Note)
We should prepare at least four members to identify
the communication styles among group members.
On
the other hand, it was remarked;
VCS
was used to facilitate the best of conventional face
to face meetings with providing a means to get students
to a central location, all be it virtually (Coventry,
op.cit., 1995),.
or
The
major advantage of the video conference for teaching/learning
is the possibility for versatile interaction (Ronka
A., 1996).
However,
the result of in this study shows limited communication
in VCS setting. In addition, they preferred to discuss
with local peers during the group discussion (Table3).
Table
3: Directions of Communication Strokes in Trials
| |
Within
Site |
To
Another Site |
To
all membes |
| VCS |
11 |
2 |
3 |
| FTD |
9 |
15 |
10 |
From
the recent expository reports, we could find the two reasons
for this result; limited function of equipment and psychological
barrier.
Getting
out the fascination of technology, from a very objective
view, VCS of ISDN has apparently the following limitation
(Maye, 1997):
- -
not synchronous ( Audio time delay of approx. .3 - .5
seconds ),
- -
poor resolution monitor view (384 x 256),
- -
low frame rate adds to lack of realism,
- -
lack of eye contact,
- -
large time delays for visual transfer.
Also,
it was reported a biggest problem of VCS for group lesson
as audibility (Ronka A., op.cit., 1966).
VSC
is working in extremely slower bit rates line than other
mowadays codecs, such as Mpeg-1 (Video CD, S-VHS quality)
and Mpeg-2 (Digital TV Broadcasting), then we must consider
limitations of audio visual quality and insufficient functions
(Fig. 7).
Fig.
7: Bit rates of Other Motion Picture Codecs
Note) VSC view is working in the only 64Kbps
line
The
main concern of teachers in VCS lesson would be the concept
against the novel lesson method. It seems that attractive
view from a distance place persuasively lures them into
enabling flexible communication among both sites of students.
It is quite easy for us to image that VCS makes to combine
two classroom into one virtual space, since the function
of VCS is based on point to point communication.
Fairly,
low audio visual function of VSC can not view the sufficient
panorama view of the other side. However, the fact of
concept can be view as small windows between classroom.
Even a teacher or a facilitator arousal students' more
dialogue, they can not see and hear enough from laborious
information acquisition if it has a number of students.
Fig.
8: Wrong Image against VCS
Note) VCS can not construct the fully combined classroom,
but merely make a small window in a classroom.
However,
it can not conclude finite communication observed in this
study to be just because technological limitation.
In
the ethnographical research, it was reported that most
staffs felt less involved with remote students, and were
unable to keep remote lectures from becoming cold or impersonal
(Kendall et al., 1994).
A
major concern in this problem is the psychological barriers
that is derived from above mentioned a small window environment.
In addtion, the fear that students were reviewed on visually
or actually, and they felt uncomfortable to be evaluated
as same visible classroom environment.
Other
psychological barriers include following preconceptions
(Lane, 1995),
- -
television is a cold high tech medium which does not
transmit as a personal high touch meeting,
- -
a short audience attention span based on years of
using television as a passive entertainment medium,
and
- -
a lack of interaction or knowing how to help it to
flourish.
Also,
after the egregious difficulties of communication, it
can be assumed two pursuasive straytegies for instructional
styles would emerge. One is negative strategy that teachers
would be disappointed about synchronous communication
and move their instruction to video materials as distribution
of information, and another is anticipatory strategy that
teachers confirm the importance of communication skills
of students and motivate them to develop for aiming collaborative
environment.
None
of the results in this study provided firm evidence that
FTD among the students could elicit more deliberate communication
than VCS one. We just concentrated to count the number
of strokes, did not take into consideration to content
of discussion, context, time discuss, or depth of messages.
However,
the way that we should select is fairly clear. This trial
was basically intended to have discussion, and six engaged
students were required to do discussion, nevertheless
VCS method could not be observed frequent strokes between
sites but exchanged opinions after the local discussion.
Then, we must perceive the importance of additional communication
skills in VCS lesson.
Researches
reported that the initial step of improving communication
in classroom was increasing strokes among students, not
to increase time required in a message or depth of a message
(Blosser, 1997). Then, our confrontation issue for immediate
faculty development would be embedded in this finding.
6. Communication in Videoconference
It
can be intimidating to speak into VCS, but students' communication
skills are an important part of discussion. Pay careful
attention to blurred monitor view and be certain that
student understand what is being spoken (Peterson's by
Virtual Ink Press, 1988).
Depersonalization
can occur due to lack of physical contact from another
site. Students view a speaker as an object on the screen.
The facilitator must overcome this and develop an environment
of trust and co-operation. Building up student engagement
is more difficult at a distance. The facilitator should
endeavor to get to know how students could incorporate
learning (Coventry, op.cit., 1995).
Maye
proposed "Learning Cycle Theory" to show the
progress steps of students' distance learning competencies.
In this theory, three steps of learning are shown, such
as, Conceptualization, Construction, and Dialog. And in
Dialog step, learners are expected to have their own perceptions
of a topics, discuss findings with peers and tutors, follow
this with reflecting on their discussion, and finally
make the topic into a distinct object which can be used
as the new acquired skills (Video Conference and Learning,
1997).
In
this point of view, teachers have to acquire new skills
to assume expanded roles to distance learning (Beaudoin,
1990), even they can use the accustomed teaching style
in VCS.
7. Future Plan
We
do not fully conduct the research for psychological limitations
of video conferencing, more research in this area is essential.
8. References
- Beaudoin,
M. (1990), The Instructor's Changing role in Distance
Education, The American Journal of Distance Education,
Vol.4, No. 2, pp.21-29.
- Blosser,
P.E. (1997), Ask the Right Questions, VA: National Science
Teachers Association.
- Coventry,
L.(1995), Video Conferencing in Higher Education, www.man.ac.uk/MVC//SIMA/video3/two1.html
- Clark,
T. (1993), Attitudes of Higher Education Faculty toward
Distance Education. A National Survey, The American
Journal of Distance Education, Vol. 7, No. 2, pp.19-31.
- Coventry,
L. (1995), Video Conferencing in Higher Education, Web
Page: www.man.ac.uk/MVC//SIMA/video3/two1.html
- Johnson,
D.W. and Johnson, F.P. (1994), Joining Together. Group
Theory and Group Skills, MA: Allyn and Bacon.
- Kendall
and Oats (1994), Interactive Video Vs Traditional Classroom
methods, DEOS News.
- Lane,
C. (1995), Strategic Planning: Providing Interaction
Through Mixed Media in University Distance Learning
Programs, Web Page: www.wested.org/tie/dlrn/strategic.html
- Lowman,
J. (1984), Mastering the Techniques of Teaching, San
Francisco: Jossey-Bass.
- Maye,
T.(1997), Learning Cycle Theory as discussed in the
BT Learning through Telematics.
- ,
Web Page: www.icbl.hw.ac.uk/~cjs/vidconf.area/fowler_pres.html
- Peterson's
by Virtual Ink Press (1988), Study Tips for Successful
Distance Learning. In The Education Supersite. Web Page:
www.petersons.com
- Ronka
A. (1966), Classroom-focused Distance Education in Practice,
Paper Presented as the NFPF Conference, Lillehammer,
Norway.
- Stone,
H. (1992), Use of video-conferencing at Rennselaer Polytechnic
Institute Washington, D.C.: United States Distance Learning
Association Conference.
- Video
Conference and Learning (1998), Web Page: http://www.icbl.hw.ac.uk/~cjs/vidconf.area/fowler_pres.html
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